FAQ - Frequently Asked Questions and Answers

We place great importance on data privacy. That is why your images and related data are automatically removed from our system after a certain period of time. You can also delete your data manually. You can find more information and options for deleting your data on our Data Privacy page.

Many mosaic providers do not create true mosaic images, but simply tint the pictures. Rapid-Mosaic, on the other hand, offers various mosaic types.
You can find the full comparison here: Why Rapid-Mosaic? – Comparison with other mosaic providers

In the free version of Rapid-Mosaic, the generated mosaic images can only be uploaded to www.rapidmosaic.com and ordered as posters/canvas prints/... If you would still like to save your images so you can have them printed by your local print service or continue editing them, you can purchase the Professional version of Rapid-Mosaic. This version allows you to save the mosaic images as JPG files. The Professional version is included in the Foto-Mosaik-Edda Professional package and is available here:
Buy Rapid-Mosaic Professional 

Rapid-Mosaic is our new free software that allows you to easily create mosaic images for wall décor and order them online right away. It is based on the libraries of Foto-Mosaik-Edda, but is much easier to use. With the free version of Rapid-Mosaic, you can only order images online, which is sufficient for most users. Only the Professional version also lets you save the mosaic images.

When installing Foto-Mosaik-Edda in German, Rapid-Mosaic is automatically installed and launched. If you still want to use the "old" Foto-Mosaik-Edda software, you will continue to find the program in the installation folder, and it can still be started and used.

After purchasing the software, you will receive an email with the download link and a license file attached.

• Download the installer using the link in the license email, start the installation, and install the software on your computer. If you still have the standard version installed, uninstall it first to avoid conflicts.
• To activate the Professional version, copy the file attached to the email, "license.lic", to your hard drive. This file contains your license for Rapid-Mosaic Professional.
• Then start the installed Rapid-Mosaic Professional. The following message will appear: "License file '[...]' does not exist.".
• Confirm the message and a dialog will open: "Open License File...".
• In the dialog, open the "license.lic" file that you copied to your hard drive.

You can now use Rapid-Mosaic Professional.

Rapid-Mosaic generally tries to use all images in the folder at least once. However, there are two reasons why an image in the folder may not be used:

• If the image on the hard drive could not be read correctly, for example because it was not fully transferred from the camera.
• If an image in the folder has a different format than the images in the mosaic picture. For example, a portrait-format image will not be used if landscape-format images are used in the Classic/Detail mosaic. This is intended to prevent heads or other important parts of the image from being cropped.

The software's debug output displayed during calculation provides information about how the image collection is structured. For example:

... Database: Reading Database done. 1630 items read. Time: 128 ms.
... Database: Count (1630): landscape (959), portrait (668), square (3). ...

In this example, 1,630 images were found. Of these, 959 are landscape, 668 are portrait, and 3 are square. In this example, the Classic and Detail mosaic will use the landscape format. The Parquet mosaic uses both landscape and portrait images. The Chaos mosaic uses all images, but under certain circumstances some may be only partially visible because they are underneath others.

In the online version of Rapid-Mosaic, there is currently no way to check whether all images were used.

The print sizes are stored in the file "C:\Users\<USER>\Documents\Rapid-Mosaic\PrintSizes.xml" or "C:\Users\<USER>\Documents\Foto-Mosaik-Edda\PrintSizes.xml". By editing the file with a text editor, you can add or change print sizes. Please note that only the formats listed in the price list can be used for online orders.

Due to changes to the SSL protocol on the server, Foto-Mosaik-Edda and Rapid-Mosaic must be updated to the latest version 7.7.20050.1 dated 02/19/2020. Otherwise, uploading the finished mosaic will unfortunately no longer work and will fail with the following error message: "The request was aborted: Could not create SSL/TLS secure channel".
To resolve this, please download the latest version of the software. By using the latest SSL protocol, your data is optimally protected.

The mosaic image is produced exactly as you see it in the Rapid-Mosaic preview. We do not make any later changes (black and white, blending, cropping). Please also pay attention to the print preview in Rapid-Mosaic. The way the tile size is displayed there is how it will also appear on the finished product.

The dimensions of the mosaic image must be defined in the Rapid-Mosaic program before calculation. Based on the selected print size, Rapid-Mosaic calculates the ideal mosaic image. This is the only way to ensure that the resolution of the mosaic image, tile size, and print preview are set correctly. After uploading the mosaic image from the Rapid-Mosaic software, only the selected print size will then be available in the order options.

Fast & convenient

If you need it quickly, just order the Download Version. The high-resolution download will arrive via email in about 5 minutes.

Create Downloadable Mosaic

Shipping method: Standard

We aim to use our resources as efficiently and eco-friendly as possible, so it takes up to three business days to produce your picture. After that, the picture will be shipped via standard delivery the next day. The shipping time by the delivery service usually takes between one to five business days (for bulky goods, such as large canvas/acrylic/Dibond formats).

We currently ship to the following countries: Germany , Austria , Switzerland , Spain , France , Italy , Netherlands , Belgium , Luxembourg , United States, Great Britain , Canada , Australia
You will usually be redirected automatically to the appropriate country version of our shop. Alternatively, you can manually select your country in the footer of the page using the flag in the bottom right corner.

You can find more information about prices and shipping costs on the respective country page under: Price and format overview

If you do not want to have your image printed directly by us, you have two alternatives:

• You can purchase the finished image as a high-resolution JPG file directly in the shop and download it.
• Or you can choose the Professional version of Rapid-Mosaic, which allows you to create and export your mosaic locally on your PC.